Return Policy + Shipping
Return Policy
Returns or exchanges of any unworn, unwashed or defective merchandise by mail. Returns must be made within 14 days of the order date to be issued a full refund to the original form of payment. If a refund is requested, shipping will not be included in your refund. Please contact us at info@reidandlou.com to start the return or exchange process.
Shipping
Reid + Lou will not be held liable for any shipping discrepancies, which include missing or incorrectly delivered shipments. It is the customers responsibility to provide the correct information.
*Shipping is on us! Use the discount code "FREESHIPPING" at checkout for orders over $50, with shipping rates $5 and under.
Customer Service
Our friendly, knowledgeable customer service supports are here to help. Contact us at info@reidandlou.com, and you will be in contact with our support.